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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sharon Gonsman

September 2, 2026

5  out of  5
rating by Sharon Gonsman
"I go in there when I have a problem. Our call there when I have a problem. Everything gets handled nicely and promptly.
And everybody is very nice they help you every which way they can. I have someone call me and tell me I could get a cheaper rate on my insurance. I just hang up on them, all the time sometimes I'll take their calls I'll tell them I do not want their insurance. If I want a cheaper rate, I will call them or call somebody else. I switch. I do not think that their insurance is worth having because you do not know where you're going to and if it's really real insurance I work. I used to work was a tow truck company the delt with insurance. And if you do not have good insurance. And you have an accident. And if you don't have good insurance, you're mess as You end up in the hospital. You are laughable for the hospital bill And if the other person ends up in the hospital, you're lovable for that person too. And their car, so it's best to have good insurance. Instead of cheap insurance and I've seen a lot of people had to pay a big deal. Do you have their cars toddian? From a cop and I'm not saying, cops are bad. People from having your cars towed in from an accident. But that's where they have to go. It's in a tow yard right? Once it's there, you've got the Tow Truck to pay and you also have lot rent and whatever. Else that happens? everything is going up-and-up. So have good insurance. In case of an accident, the best thing you could do is have good insurance. I know it's hard but I wouldn't want to pay somebody's else's hospital. Bill, are there car to be fixed but have good insurance. And State Farm has good insurance. And it's not bad insurance. And it is reasonable I've got 2 vehicles on on my policy myth full coverage in my vehicles our older
And if mine gets into a wreck they would be considered total and I would probably get some money back to put down on a vehicle of my choice might not be a brand new one, but least I would have some money to put down on a new, are on and well be new to me. Instead of if you don't have full coverage, you might not get, you won't get no money back at all. To put down on a vehicle in State Farm is the way go
Thank you for reading 📚 SHARON"
We responded:
"Sharon, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Logan Johnson

September 2, 2026

5  out of  5
rating by Logan Johnson
"Rett was a pleasure to work with and was able to save me a substantial amount on my insurance. I would highly recommend the Medley State Farm office."
We responded:
"Logan, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Chris Colston

September 1, 2026

5  out of  5
rating by Chris Colston
"Rett Edwards was the most competent insurance agent I’ve ever dealt with. He was very punctual and patient with some of the questions we had… He allowed us time to consider our options and was not pushy at all. He even informed me that access to him in the future would be just a phone call away… I’m thankful for him and being a State Farm customer moving forward"
We responded:
"Thank you so much for the 5-star rating, Chris! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Matt Medley "
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Rena Curtis

September 1, 2026

5  out of  5
rating by Rena Curtis
"They are One of the best people To be Insurance With"
We responded:
"Thank you so much for the 5 stars, Rena! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Karla Hernandez

September 1, 2026

5  out of  5
rating by Karla Hernandez
"The BEST insurance provider EVER! Anytime I need assistance, the staff is friendly, quick and genuinely happy to assist! No matter what! Highly recommend!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Rome. "
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Bert Godfrey

August 31, 2026

5  out of  5
rating by Bert Godfrey
"Love this office and the people"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Rome insurance team. "
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Cindy Kelley

August 31, 2026

5  out of  5
rating by Cindy Kelley
"Called and talked with Jennifer Vincente-Bamaca at Matt Medley State Farm insurance.
She was very knowledgeable and helped me about an email we had received from State Farm. She was very polite and courteous."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Matt Medley’s team. "
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Lynn Wilkey Bishop

August 31, 2026

5  out of  5
rating by Lynn Wilkey Bishop
"Matt had always been very helpful. He’s friendly and professional. Always quick to respond. I appreciate him and his caring attitude."
We responded:
"Lynn, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Christopher baker

August 31, 2026

5  out of  5
rating by Christopher baker
"Matt and his team are awesome people if you are looking for insurance definitely give them a try him and his staff make you feel like family and will do anything they can to help get you the best rate possible"
We responded:
"Thank you so much for your kind review, Christopher!  If you need insurance assistance, we are just an email or call away! - Matt Medley, your State Farm Agent   "
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Tony

August 18, 2026

5  out of  5
rating by Tony
"Matt is an outstanding agent that I feel confident in his trustworthiness. It's always a pleasure talking to him."
We responded:
"Thanks so much for the fantastic rating, Tony! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Darius Jackson

August 13, 2026

5  out of  5
rating by Darius Jackson
"Wanda Lively was very patient and understanding while making every effort to satisfy my request(s). She took the time to listen to my needs and helped me update my existing State Farm auto coverage smoothly and without any stress. Wanda is always prompt responding to emails and available via phone call conveniently. She's Highly Recommended!"
We responded:
"Wow, thank you for the 5-star review, Darius! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Roxann Davenport

August 10, 2026

5  out of  5
rating by Roxann Davenport
"Absolutely have had an amazing experience working with the team of Matt Medleys office . Wanda went above and beyond to accommodate my issues and resolve the problems with the underwriters !! I am grateful and blessed to have had her"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Jessica Pullam

July 23, 2026

5  out of  5
rating by Jessica Pullam
"Rosie was my agent that I’ve been working with and to say she went way beyond to help me get the best coverage and the best deal possible she did that and more! She kept in touch with me and walked me through everything. Couldn’t have asked for a better experience. Highly recommend using State Farm and asking for her personally."
We responded:
"Thanks so much for the amazing review, Jessica! We really appreciate your support here in Rome. Just reach out anytime if you need us - we’re here for you. "
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Kaitlyn Phillips

July 19, 2026

5  out of  5
rating by Kaitlyn Phillips
"I am amazed at the level of help, care and concern as well as time , effort and empathy i was shown from Jon Luke. It very rare now days to see something genuine in people especially when It comes to money. He was very respectful listen to all of my cares and concerns. He was very dedicated in helping me. I praise the Lord Heavenly Father , for allowing me the honor of finding someone that stays true to who he is and stands for. If he tells you he will help you.........He will help you.....thank you for your time care and patients stat blessed a d highly favored AMEN"
We responded:
"Kaitlyn, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Rome. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Matt Medley and Team "
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Kathy Hartman

July 7, 2026

5  out of  5
rating by Kathy Hartman
"Just wonderful kind helpful people. Much better than the people I did have my car insurance with. Such a blessing."
We responded:
"Kathy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Matt Medley’s Team—we are always here to help!"
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Layne Lawson

June 26, 2026

5  out of  5
rating by Layne Lawson
"John Luke is very thorough He’s very helpful and he’ll make sure you get everything you need He was also very kind And make sure I got the best deal I could possibly get"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Matt Medley’s Team. "
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Rosy Reyes

June 25, 2026

5  out of  5
rating by Rosy Reyes
"I had a great experience with State Farm Insurance. Odalis and Rosie were very helpful, kind, and friendly. They took the time to answer all of my questions and made sure I understood everything. Their excellent customer service made the process easy and stress-free. I highly recommend them to anyone looking for insurance assistance. Thank you, Odalis and Rosie, for your outstanding help!"
We responded:
"We are grateful for your 5-star review, Rosy! Thanks for taking a moment to share your positive rating of State Farm Agent Matt Medley’s Team here in Rome . "
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Kegean Williams

June 17, 2026

5  out of  5
rating by Kegean Williams
"I had a great experience working with JonLuke Jenkins at State Farm. He took the time to explain all of my coverage options and helped me find an auto insurance policy that provided excellent protection at a price that worked for me. JonLuke was knowledgeable, professional, and genuinely cared about making sure I understood my coverage. He made the entire process easy and stress-free, and his customer service was outstanding from start to finish. I highly recommend JonLuke Jenkins to anyone looking for reliable insurance and exceptional service."
We responded:
"Thank you for the amazing review, Kegean! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Shonda Allen

June 4, 2026

5  out of  5
rating by Shonda Allen
"JL saved me a lot of money by switching to State Farm."
We responded:
"Thank you for taking the time to leave such a great review, Shonda. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Amber Rymer

May 19, 2026

5  out of  5
rating by Amber Rymer
"JonLuke was great! Thanks so much for taking the time to review our policy and save us where you could! Look forward for a new journey!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Theresa Brown

May 15, 2026

5  out of  5
rating by Theresa Brown
"When I made this call I was fearful that it would be one call of many while searching for insurance. I can't believe the great price and the comfort of working with JonLuke. Thank you so much. I can't express the peace that I am feeling right now."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Lynn Ashley

April 17, 2026

5  out of  5
rating by Lynn Ashley
"My agent is always there to help me and it’s great to speak to someone and not go through a bunch of automated lines! Not to mention great price!"
We responded:
"Thanks Lynn. Insurance is complicated and we're always striving to make it simple with a quick response."
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David Bowers

April 5, 2026

5  out of  5
rating by David Bowers
"I wanted to thank Jon Luke for all his hard work and saving me 400 on my auto ins and home owners and with better coverage thanks again"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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colin greenberg

April 3, 2026

5  out of  5
rating by colin greenberg
"Rett was easy to work with and help me get the best deal possible. Would recommend to anyone would need help understanding and getting insurance."
We responded:
"Wow, thank you for the 5-star review, colin! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Rosaland Gooden

March 26, 2026

5  out of  5
rating by Rosaland Gooden
"Today started out as a Terrible Thursday. My girl Wanda, turned a bad situation (that was out of my control) into a great one by lunch time. She had words of encouragement and a smile on my face inspite of the tears. Yes, a new set of tires purchased about 2 weeks ago. Thank you Wanda and State Farm for all you do!!!! ❤️"
We responded:
"Thanks Rosaland. Wanda comes to the rescue again! We appreciate your business and feedback."