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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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rubi ordonez

August 31, 2025

1  out of  5
rating by rubi ordonez
"Very bad experience"
We responded:
"Rubi, thank you for your kind words about Blake. I'm glad to hear he was helpful, knowledgeable, and patient. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. - Matt Medley - State Farm Insurance Agent, Rome, GA"
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Susan Smith

August 29, 2025

5  out of  5
rating by Susan Smith
"I recently had an unfortunate accident and totaled my car. Due to my age, regardless of a clean record for many years, my insurance doubled. I am on a fixed income. This severely impacted my budget. I called around to numerous insurance carries, and I felt like I was being discriminated due to my age. I called State Farm and Mr. Jaime Cachua did all that he could to help secure me a lower rate. He also treated me with much respect ensuring that I knew all my options. He even increased coverage for my home, which I didn’t know I could do prior. This helped remove some of the strain from my budget and allowed me to me worry less. I highly recommend Mr. Cachua, he will absolutely have your best interest at heart and go above and beyond for you."
We responded:
"Thanks Susan. We can't always promise the best price, but we can promise the best service."
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Adrianne Johnson

August 29, 2025

5  out of  5
rating by Adrianne Johnson
"Blake was wonderful. Answered all my questions and helped me to understand the things I didn't understand."
We responded:
"Great feedback. We try to keep it simple, educate and let you decide."
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William Phelps

August 27, 2025

5  out of  5
rating by William Phelps
"Great place to do business. Miss Abigail is good at what she does. Makes sure you have everything you need before you leave. I love Matt Medley state farm."
We responded:
"Thanks William. Abigail and the rest of our team strive to make insurance a good...and dare I say GREAT experience."
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sadie cody

August 27, 2025

5  out of  5
rating by sadie cody
"Blake was amazing he helped me with all my questions and explained it so well he helped me out we enjoyed his company"
We responded:
"We appreciate your feedback. We're glad to help when you have any questions."
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Msashley Raines

August 21, 2025

5  out of  5
rating by Msashley Raines
"Blake was the best, if you are looking for any type of assistance with your insurance needs contact him. The entire team is GREAT."
We responded:
"Thanks Msashley. We strive for 5 stars every time."
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Jesus Avila

August 6, 2025

5  out of  5
rating by Jesus Avila
"Siempre muy amable, recomiendo la oficina para su seguro de carro, casa, y vida."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Rob Mariano

August 6, 2025

5  out of  5
rating by Rob Mariano
"The Matt Medley Agency is truly top-tier. Every interaction I’ve had with their team has been smooth, professional, and surprisingly personal—they genuinely care about the people they serve. It’s clear they work hard, know their stuff, and actually enjoy what they do, which makes all the difference."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Matthew Wright

August 6, 2025

5  out of  5
rating by Matthew Wright
"The Matt Medley Agency is hands down one of the best agencies I’ve ever worked with. From start to finish, the entire team has been knowledgeable, responsive, and genuinely dedicated to taking care of their clients. You can tell they go above and beyond—not because they have to, but because they want to. It's rare to find a group of people so passionate about what they do, and it truly shows in every interaction."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Julianna Perez

August 6, 2025

5  out of  5
rating by Julianna Perez
"Jaime is wonderful! He is very easy to talk to and answers any questions you have with so much patience and clarity! He helped resolve any issues we had and checked up on us. My husband and I switched over to State Farm and we are happy to have a transparent company that does its best to make sure we get what we need. It is so refreshing to have an insurance company NOT sell us what we don’t need or trick us."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Andrea Gentry

July 5, 2025

5  out of  5
rating by Andrea Gentry
"Buying insurance is never fun but somehow Jaime made it a pleasure. We had several conversations via phone, text and email, was always available to speak to me and responded almost immediately. He really lived up to State Farm slogan of, “like a good neighbor, State Farm is there.” He was always there which made buying my home and two auto insurance policies much easier moving from one state to the next. Thank you Jaime for the great experience and the chilled yahoo."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Tyler Gilbert

July 2, 2025

5  out of  5
rating by Tyler Gilbert
"Did an online quote just to get a general idea of their rates. Jaime gave me a follow up call and helped me get it set up. Getting set up was very easy, Jaime was very knowledgeable and patient and answered all my questions. Best part is I saved money and got more coverage than I had with GEICO. 100% would recommend at least seeing what they can do for you."
We responded:
"Did an online quote just to get a general idea of their rates. Jaime gave me a follow up call and helped me get it set up. Getting set up was very easy, Jaime was very knowledgeable and patient and answered all my questions. Best part is I saved money and got more coverage than I had with GEICO. 100% would recommend at least seeing what they can do for you. "
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Babita Baby

July 1, 2025

5  out of  5
rating by Babita Baby
"Jaime at State Farm was incredibly helpful with my auto insurance quote. He was professional, patient, and took the time to explain all my options in detail. He made sure I understood the coverage and helped me find the best rate for my needs. I truly appreciated his thoroughness and follow-up. I highly recommend Jaime if you’re looking for a reliable and knowledgeable State Farm insurance agent!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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amy tran

June 30, 2025

5  out of  5
rating by amy tran
"Thanks so much , his so nice ."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Danielle Conner

June 23, 2025

5  out of  5
rating by Danielle Conner
"Blake made me choosing State Farm the best decision EVER! He made me understand every single detail discount and also more !!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Patricia Hernandez

June 12, 2025

5  out of  5
rating by Patricia Hernandez
"Me encanta el servicio y especial que ablan español"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Ashley Christian

June 9, 2025

5  out of  5
rating by Ashley Christian
"Rosie Gomez is a pleasure to work with. She handles our accounts very well. Thanks for saving us money Matt and Rosie!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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francys perez

June 6, 2025

5  out of  5
rating by francys perez
"Excellent service!!! Jaime was very professional, explaining each of my questions with the utmost dedication and finding the best options that would fit my needs! 1000% recommended."
We responded:
"¡Francys, gracias! Apreciamos su confianza depositada en nosotros para ayudarle a proteger lo más importante."
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SHOWTIME Upholstery

June 5, 2025

5  out of  5
rating by SHOWTIME Upholstery
"5 stars all the way... We move our 91 and 92 year old grandparents up from Florida . Jackson made getting there home and auto insurance a walk in the park .. Thanks again for all your help"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Natali P.

June 3, 2025

5  out of  5
rating by Natali P.
"Odalis is super professional and helpful! The best customer service I have ever received at an insurance agency!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Jonathan Beard

May 21, 2025

5  out of  5
rating by Jonathan Beard
"I had a fantastic experience working with Jackson at Matt Medley State Farm! He helped me get both my home and auto policies set up, and made the whole process smooth and stress-free. Jackson was incredibly kind, helpful, and thorough—he took the time to explain everything clearly and made sure I was getting the coverage that fit my needs. It’s rare to find someone so professional and personable. Highly recommend reaching out to Jackson if you’re looking for great service and peace of mind!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Leonardo Cruz

May 14, 2025

5  out of  5
rating by Leonardo Cruz
"Lots of Spanish speakers very nice"
We responded:
"We have a great team available to help in Spanish or English."
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Drew Heard

May 12, 2025

5  out of  5
rating by Drew Heard
"Always a great experience, never have to look far to get help, everyone is always so friendly and welcoming. Matt has been my agent since I started driving and him and his team have always taken great care of me. Couldn’t recommend a better insurance agent than Matt Medley and his team."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Noel Cannon

May 7, 2025

5  out of  5
rating by Noel Cannon
"Wanda was awesome."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Tye Hannah

May 6, 2025

5  out of  5
rating by Tye Hannah
"Wanda helped me take care of some insurance changes this afternoon. She was the consummate professional and is an extremely valuable asset to your insurance business. Matt Medley State Farm has always provided excellent insurance support."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "