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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Bowers

April 5, 2026

5  out of  5
rating by David Bowers
"I wanted to thank Jon Luke for all his hard work and saving me 400 on my auto ins and home owners and with better coverage thanks again"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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colin greenberg

April 3, 2026

5  out of  5
rating by colin greenberg
"Rett was easy to work with and help me get the best deal possible. Would recommend to anyone would need help understanding and getting insurance."
We responded:
"Wow, thank you for the 5-star review, colin! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Rosaland Gooden

March 26, 2026

5  out of  5
rating by Rosaland Gooden
"Today started out as a Terrible Thursday. My girl Wanda, turned a bad situation (that was out of my control) into a great one by lunch time. She had words of encouragement and a smile on my face inspite of the tears. Yes, a new set of tires purchased about 2 weeks ago. Thank you Wanda and State Farm for all you do!!!! ❤️"
We responded:
"Thanks Rosaland. Wanda comes to the rescue again! We appreciate your business and feedback."
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JH Caylor

March 26, 2026

5  out of  5
rating by JH Caylor
"JonLuke Jenkins worked with me to ensure I had the coverage needed for my budget. Very courteous and knowledgeable. If you're in need of insurance or just looking to review your current coverage, give JonLuke a call. He will help you with auto & home insurance needs."
We responded:
"Thank you so much for the 5-stars, JH! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Stephen Lawson

March 20, 2026

5  out of  5
rating by Stephen Lawson
"I’d like to say thank you to Jon Luke Jenkins for saving me and my wife a lot of money on insurance. If you’re looking for insurance, give him a call."
We responded:
"Wow, thank you for the 5-star review, Stephen! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Traci Jenkins

March 20, 2026

5  out of  5
rating by Traci Jenkins
"JonLuke saved us $216 a month on our car insurance. In addition, he made some recommendations for us in the future, which were very helpful. 5⭐️"
We responded:
"Thank you so much for the 5-stars, Traci! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Anna Lacy

March 20, 2026

5  out of  5
rating by Anna Lacy
"JonLuke helped us save a good chunk of money on our cars and home. We also added two life insurance policies, and it didn’t even cost more than what we were paying for through Allstate for JUST cars and home. Definitely need to check in with him if you want to switch. Very thorough in describing the quote and what all was included."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Matt Medley’s Team. "
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Hunter Lacy

March 19, 2026

5  out of  5
rating by Hunter Lacy
"Jonluke was awesome to deal with ! He made everything smooth and easy! He also saved me a ton on home and auto!!"
We responded:
"Hunter, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Matt Medley’s Team—we are always here to help!"
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Rena Dunn

March 19, 2026

5  out of  5
rating by Rena Dunn
"I can’t say enough great things about this office and my experience with Ms. Wanda over the years. She has consistently been kind, knowledgeable, and genuinely invested in helping me understand my options. She always takes the time to check in on how I’m doing and even asks about my family, which speaks volumes about her character. With everything I juggle on the business side, she makes managing my personal insurance—both auto and life—simple and stress-free. It’s rare to find someone so dependable and easy to work with. I truly appreciate her and wouldn’t want to work with anyone else."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Matt Medley’s Team. "
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madison hope goodwin

March 11, 2026

5  out of  5
rating by madison hope goodwin
"Absolutely loved my experience. Switched insurances and wouldn’t go back. Rosie was the best agent I’ve ever worked with!"
We responded:
"Excellent feedback! A lot of people who work our team feel the same way. We strive for a 5 star experience every time."
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Susan James

March 10, 2026

5  out of  5
rating by Susan James
"State Farm is the best. The people are ready to help in anyway to make sure you get insured. My agent, Jon-Luke even repaired my deck. They were a God send."
We responded:
"We appreciate your review, Susan. We are so happy that you had such a wonderful experience with State Farm Agent Matt Medley’s Team here in Rome ! "
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brenda cochran

March 6, 2026

5  out of  5
rating by brenda cochran
"Smooth transition and flawless change over from old insurance. JonLuke is great."
We responded:
"brenda, thank you for your wonderful review of State Farm Agent Matt Medley’s Team!"
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virginia ramirez

March 5, 2026

5  out of  5
rating by virginia ramirez
"Jonluke was simply amazing, kind, and courteous … He really strived to save me money. I am so happy to get his call today and now I’m happy to be a part of the State Farm family. Thank you again"
We responded:
"Thank you for the fantastic review, virginia! We are always here to help with your insurance needs here in Rome . "
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Kelsey Yarbrough

March 4, 2026

5  out of  5
rating by Kelsey Yarbrough
"Rett Edwards did an amazing job helping us get a better rate on home and auto insurance! Very friendly and professional!"
We responded:
"Wow, thank you for the 5-star review, Kelsey! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Judy Espy

March 4, 2026

5  out of  5
rating by Judy Espy
"Getting insurance at State Farm was a pleasant experience due to the "over the top" service of JL Jon Luke Jenkins. He found home and auto insurance for me at prices that were reasonable and he searched for insurance that would be of help to me. He was pleasant and understanding of my situation. And as a Christian young man, I can feel comfortable that he did what God wanted him to do for me. Thank you JL!!!"
We responded:
"We appreciate your review, Judy. We are so happy that you had such a wonderful experience with State Farm Agent Matt Medley’s Team here in Rome ! "
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Allan Williams

March 3, 2026

5  out of  5
rating by Allan Williams
"Matt went over and beyond what’s was required to assist me , he was the reason I chose this agency to cover my insurance needs his boss should be proud to have such a friendly and knowledgeable person working for him"
We responded:
"We appreciate the great review Allan. Its hard to find personalized service today, but we believe its at the core of what we do."
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Erica Ray

March 3, 2026

5  out of  5
rating by Erica Ray
"Rosie was amazing! Super helpful and so sweet! This was the absolute best customer service experience I've had! I called in to switch my car insurance today and it was such a great experience. She actually cared enough and took the time to get me the best rate possible. It was comfortable and easy to communicate my needs to her. She understood what I wanted to accomplish and she helped me every step of the way. She was awesome and I am happy i switched to State Farm because they not only got me a great rate but were extremely friendly and helpful!"
We responded:
"Thanks so much for the fantastic rating, Erica! We are so glad you had a positive experience with us here on State Farm Agent Matt Medley’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Brya Williams

March 2, 2026

5  out of  5
rating by Brya Williams
"I worked with Brett, and he was AMAZING, saved me so much money and was literally the most supportive and fun person to talk to during the process. Thank you so much Brett !!"
We responded:
"Wow, thank you for the 5-star review, Brya! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Bob Stuart

February 20, 2026

5  out of  5
rating by Bob Stuart
"Matt took the time to review our home, cars and umbrella policies and recomend changes to align with our evolving situation"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Chris Dempsey

February 16, 2026

5  out of  5
rating by Chris Dempsey
"The salesman Jamie was extremely helpful and knowledgeable"
We responded:
"Thanks Chris. We appreciate the kind words and we always strive to help our customer understand the policies so they can make a great decision."
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Travis Martin

February 5, 2026

5  out of  5
rating by Travis Martin
"Excellent communication and extremely helpful. Rosie went above and beyond."
We responded:
"Travis, thanks for the great review. Rosie and the whole team strive to have excellent communication in every interaction."
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Ruben

January 28, 2026

5  out of  5
rating by Ruben
"Buen servicio y muy buena comunicación"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Ruben, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Matt Medley’s Team—we are always here to help! "
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Suhaila Abdulaleem

January 26, 2026

5  out of  5
rating by Suhaila Abdulaleem
"Very kind and helpful"
We responded:
"Suhaila, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Wokui

January 20, 2026

5  out of  5
rating by Wokui
"Jaime was very helpful, and attentive to our needs!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Ryan Edwards

January 19, 2026

5  out of  5
rating by Ryan Edwards
"Rett was very helpful during the entire insurance process!!!! Kept me informed and updated every step of the way!!!"
We responded:
"Wow, thank you for the 5-star review, Ryan! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Ryan, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Matt Medley’s Team is just a call or email away! "